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Open 4dnum Terms for Malaysia

VIP Roulette, JetX, Cash Rocket and Football Studio all sit under the same account terms, and your Touch 'n Go, GrabPay, Boost dan FPX flow follows the checks…

Account useLocal lawPayment checksRecord accessTouch 'n Go
4dnum Open 4dnum Terms for Malaysia
CONTACT THIS WAY

Browse Contact Paths for Terms

If you want help reading a clause, need the current text for your records, or want to raise a correction request, contact us through the channels below. We use the details you send only to locate the right account record, confirm who is asking, and respond in a way that matches the terms on this page. If a request touches a legal limit, we will explain what we can change and what must stay as written.

Team online

In-account chat

Use the chat link after you sign in when you need help reading a clause, checking whether a change applies to your account, or asking what details we need for a request.

Email record requests

Send an email when your question needs a written trail, such as a correction request, account closure, or a copy of the terms that applied on a certain date.

Web form

Submit the web form if you cannot access chat or email. Add your account name, the section you want explained, and any dates that help us locate the record.

DATA AND ACCESS

Switch How We Handle Records

We keep account data only for the purposes set out here: running access, recording deposits and withdrawals, meeting legal duties, and handling disputes.

Data use

We use account data to create your record, process actions you start, keep transaction history, and answer questions about the current terms. We do not keep more than we need for the stated purpose.

Cookies

Cookies remember your session, device choice, and language so you do not repeat the same steps each time. They also help us detect unusual access and keep the page working in a consistent way.

Account security

Keep your password private, use a device you control, and sign out after each session. If you notice a login you do not recognise, contact us at once so we can check the record.

Record retention

We keep records for as long as needed to run the account, meet legal duties, and settle disputes. After that, the record is removed or anonymised under the process that applies to it.

Access requests

You can ask for a copy of the record we hold about you by sending the account name, the date range, and the details you want checked. We respond after we confirm the request belongs to you.

Correction requests

If a detail is wrong, send the correct version and any proof we ask for. After verification, we update the record where the law and the account rules allow it.

Open 4dnum Common Terms Questions

These are the main questions about how the terms work, when they change, and how to contact us if you want a copy, correction, or explanation. The answers below apply to the account you open here and are read together with any mandatory local law. If something in your record needs an update, use the contact channel that matches your request.

They apply when you create an account, sign in, place a deposit or withdrawal request, or contact us through chat or email. If local law is stricter in your place, the mandatory part of that law applies first.

Yes. We may update the text when legal duties, security controls, or account handling change. The version on this page is the current one, and continued use after a posted change means you accept that version.

Where a method asks for the name on the account, the details should match yours. If they do not, we may hold the request until the mismatch is checked or until you send a valid correction.

Send your account name, the detail you want checked, and the date range through chat or email. We will confirm your identity, then share the record or correct it if the request is valid.

Cookies help remember your session, language choice, and sign-in state so you do not need to repeat the same steps each time. They do not change the legal effect of the terms on this page.

Yes. We may pause access if a rule is broken, identity details do not match, or a legal request requires it. The pause lasts only as long as needed to resolve the issue.

The version shown on this page applies to actions you take after it is posted. If we publish a change, read it before you continue, because the later text replaces the earlier one for new actions.